Frequently Asked Questions
What is the check-in and check-out time?
Check-in is at 4:00 PM and check-out is at 12:00 PM. Same-day bookings are allowed. We will try to accommodate any special requests based on availability. Please reach out if you have any questions about your arrival or departure.
Where exactly is Charleston Treehouse located?
Charleston Treehouse is located on Johns Island, South Carolina — a scenic barrier island just southwest of downtown Charleston. The property sits on a private marsh-front lot surrounded by tidal marsh, live oaks, and native Lowcountry wildlife. The address is provided at booking. Johns Island is easily accessible by car and is one of the most unspoiled and charming corners of the Charleston area.
How far is the property from downtown Charleston?
Charleston Treehouse is approximately 15 minutes from downtown Charleston by car. You can be on King Street, in the French Quarter, or at the Charleston City Market in under 20 minutes — making it an ideal base for exploring everything the city has to offer while still retreating to a completely private and peaceful setting each evening.
How far is Folly Beach from the property?
Folly Beach is approximately 25 minutes from Charleston Treehouse by car. Known for its laid-back surf culture, colorful beach town atmosphere, and stunning sunsets over the Atlantic, Folly Beach is one of the most popular day trips for guests staying with us. The drive takes you through Johns Island and James Island along scenic Lowcountry roads.
How far is Kiawah Island from the property?
Kiawah Island is approximately 25 minutes south of Charleston Treehouse. Kiawah is known for its world-class golf courses, pristine 10-mile beach, and upscale Freshfields Village for shopping and dining. The Kiawah Beachwalk Park provides public beach access. It is a beautiful and more tranquil alternative to Folly Beach, ideal for a peaceful day by the ocean.
What is Johns Island like?
Johns Island is the largest sea island in South Carolina and one of Charleston's best-kept secrets. It has a deep agricultural history, sprawling farmland, ancient live oaks, and a growing local food and craft beverage scene. The island is home to the Angel Oak — one of the oldest living trees in the eastern United States — as well as acclaimed local restaurants and farm stands. It is quieter and more rural than downtown Charleston, which makes it a remarkable contrast for visitors.
Is Charleston Treehouse good for a romantic getaway or anniversary?
Absolutely — this is one of the most popular occasions for guests staying with us. The treehouse is designed for intimate stays, with a king bedroom, soaking tub, private deck with marsh views, and complimentary wine upon arrival. Hosts Karen and Bobby go out of their way to make special occasions memorable, including personalized touches for anniversaries, honeymoons, Valentine's Day, and birthday trips. Several guests have told us it is the most romantic place they have ever stayed.
Is the property good for a bachelorette party or girls' trip?
Charleston Treehouse sleeps up to 4 guests and is a wonderful base for a small bachelorette trip or girls' getaway. Downtown Charleston is 15 minutes away and offers one of the best bachelorette scenes on the East Coast — wine bars, rooftop lounges, chef-driven restaurants, spa treatments, and guided carriage tours. The treehouse itself provides a beautiful, serene home base to retreat to between adventures.
Is the property suitable for children?
The treehouse is a comfortable and welcoming space for families with children. The property features two bedrooms (a king and a queen), outdoor space, and a peaceful natural setting that kids genuinely enjoy. Parents appreciate the private yard and deck, the wildlife viewing opportunities, and the slower pace compared to staying in a city hotel. We welcome families and encourage you to reach out with any specific questions about the space.
What is the minimum stay requirement?
Minimum stay requirements vary by season. Typically we require a 2-night minimum for most dates, with longer minimums possible during peak seasons and holidays. Single-night bookings are sometimes available for last-minute dates. Please check the booking calendar for current availability and minimums, or reach out to us directly to ask about specific dates.
Is there parking available?
Yes, complimentary on-premises parking is available for multiple vehicles. There is no need to find street parking or pay for a garage — you park privately on the property.
What is the cancellation policy?
Full refund if cancelled at least 30 days before check-in. 50% refund if cancelled at least 14 days before check-in. No refund for cancellations within 14 days of arrival. We recommend travel insurance for added peace of mind, especially for longer stays or peak season bookings.
Are there any nearby beaches?
Yes — several excellent beaches are easily reachable from the treehouse. Folly Beach is approximately 25 minutes away and offers a lively, surf-friendly beach town atmosphere with restaurants, bars, and classic Atlantic coast scenery. Kiawah Island's Beachwalk Park is about 25 minutes away, offering a quieter, more pristine beach experience on one of the most beautiful barrier islands on the East Coast. Isle of Palms and Sullivans Island are also nearby, each about 25-30 minutes away.
What wildlife can guests expect to see at the property?
The treehouse's marsh-front setting offers remarkable wildlife viewing right from the deck and windows. Guests regularly spot great blue herons, white egrets, wood storks, ospreys, roseate spoonbills, fiddler crabs, marsh rabbits, and turtles. Deer are a familiar presence on the property — guests see them regularly, and fresh tracks appear in the yard most mornings. Bald eagles are spotted from time to time soaring over the marsh, and foxes have been seen in the yard on multiple occasions. The tidal marsh is a living ecosystem that changes with the tides — there is always something to watch. It is one of the most consistently mentioned highlights in our guest reviews.
Is there outdoor space to relax?
Yes. The property features a large private deck with seating overlooking the marsh — it is one of the standout features of the treehouse. The deck is ideal for morning coffee, evening wine, star gazing, or simply sitting and watching the marsh change with the light and tides. There is also yard space on the property for outdoor relaxation.
Is WiFi available?
Yes, high-speed WiFi is included throughout the property at no additional charge. It is fast enough for video calls, streaming, and remote work. Several guests have extended their stays specifically to work remotely from the treehouse while spending evenings exploring Charleston.
Can I work remotely from the treehouse?
Yes — the treehouse is well-suited for remote work. High-speed WiFi is available throughout the property, and the peaceful, distraction-free setting makes it easy to focus during work hours. The proximity to downtown Charleston (15 minutes) also makes it convenient for any in-person meetings. Many guests combine remote work weeks with weekend exploration of the Charleston area.
What airport should I fly into?
Charleston International Airport (CHS) is the closest major airport, located approximately 30 to 35 minutes from the property by car. It is served by most major domestic carriers including American, United, Delta, Southwest, and Spirit. Rideshare services and rental cars are both available at the airport. Savannah/Hilton Head International Airport (SAV) is a secondary option at roughly 90 minutes away.
What restaurants are near the property on Johns Island?
Johns Island has developed a genuine local dining scene that surprises most visitors. Just 5 minutes away is Angel Oak Restaurant, offering Italian pickup, pizza, ice cream, Chinese food, and bar fare. Within 10 to 15 minutes of the treehouse you will find Blackbird Market, a beloved local island market with fresh produce and provisions; Cabana, a neighborhood restaurant with excellent food and atmosphere; and several other local spots along the Johns Island strip. The legendary Bowens Island Restaurant — a South Carolina institution for seafood and oysters — is about 25 minutes away. For more variety, downtown Charleston's renowned restaurant scene is just 15 minutes by car.
What is included in the nightly rate?
The nightly rate includes the full use of the property for up to 4 guests, complimentary high-speed WiFi, free parking, all linens and towels, premium toiletries, a fully equipped kitchen with all necessary cookware and utensils, and a welcome package with complimentary wine, snacks, coffee, and tea. The treehouse is professionally cleaned and fully prepared before every arrival.
Do you provide linens and towels?
Yes — premium linens, towels, and all essential toiletries are provided. The treehouse is fully stocked for your stay. Just bring your luggage.
Is the property pet-friendly?
This property has received an exemption and cannot accommodate pets or service animals due to severe allergies. We apologize for any inconvenience and appreciate your understanding.
What is the best time of year to visit Charleston and Johns Island?
Charleston is a year-round destination, but spring (March through May) and fall (September through November) are widely considered the best times to visit. Spring brings blooming gardens, warm temperatures, and the world-famous Charleston Wine + Food Festival. Fall offers cooler weather, fewer crowds, and the annual MOJA Arts Festival. Summers are warm and humid but perfect for beach days at Folly Beach and Kiawah. Winter in Charleston is mild compared to most of the country and offers uncrowded historic sites and excellent dining without the peak-season prices.